Healthcare Data Privacy Policy
Effective Date: January 1, 2025
This Healthcare Data Privacy Policy explains how Claims Med collects, uses, and protects sensitive healthcare and personal information. We are committed to maintaining confidentiality, strong data security, and full regulatory compliance in all operations. In addition, we take proactive steps to protect protected health information (PHI) and business data.
Information We Collect
We collect information necessary to provide medical billing, credentialing, and operational support services. This may include the following:
Protected Health Information (PHI)
We may collect patient information such as names, addresses, phone numbers, and email addresses. In addition, this may include dates of birth, Social Security numbers, medical history, diagnoses, treatments, and insurance details.
Provider Information
We collect provider names, contact details, and National Provider Identifier (NPI) numbers. Furthermore, we may gather licenses, certifications, education records, work history, malpractice insurance details, and ownership disclosures.
Financial Information
This includes bank account details, tax identification numbers, billing data, payment history, and reimbursement records. Such information is used strictly for operational and financial purposes.
Employment and Business Information
We may collect employee contact details, employment history, and related records. Additionally, we store business associate information, agreements, and service documentation.
Website and Usage Data
When users visit our website, we may collect IP addresses, browser types, pages visited, and referral sources. We also use cookies and tracking tools to improve performance and user experience.
Supporting Documentation
We may collect documents required for credentialing, billing, appeals, or compliance. For example, this may include DEA registrations, state licenses, and ownership documentation.
How We Use Information
We use collected data to provide reliable healthcare revenue and billing services. Specifically, we use information for:
Medical Billing: To process claims, manage reimbursements, and communicate with insurers.
Provider Credentialing: To verify qualifications and meet payer requirements.
Regulatory Compliance: To comply with HIPAA and other legal obligations.
Operational Management: To improve services, conduct audits, and manage communication.
Financial Processing: To handle payments, invoicing, and reporting.
As a result, we are able to support healthcare providers efficiently and securely.
Sharing of Information
We only share information when necessary and under strict safeguards.
Service Providers
We may share data with trusted third-party vendors for IT support, secure storage, or payment processing. However, all vendors operate under confidentiality agreements.
Insurance Companies
Information may be shared with insurers to process claims, appeals, and credentialing applications.
Regulatory Authorities
We may disclose information when required by law, audits, or government requests.
Business Associates
We may share data with legal counsel, software providers, or operational partners who assist in our services.
HIPAA Compliance
We strictly follow the Health Insurance Portability and Accountability Act (HIPAA). Therefore, we implement administrative, physical, and technical safeguards to protect PHI at all times.
Security Measures
We use strong security systems to protect all sensitive data. These measures include:
Encryption of sensitive information
Secure data storage with restricted access
Regular employee training on privacy and security
Continuous monitoring and system updates
As technology evolves, we also improve our security controls.
Mobile Information
We do not share mobile information, including text message opt-in data or consent, with third parties for marketing purposes. Instead, mobile data is used strictly for operational communication and remains confidential.
Your Privacy Rights
Individuals have the right to:
Access their personal information
Request corrections or deletion
Ask how their data is used
For any requests or questions, please contact us at info@claimsmed.com
Updates to This Healthcare Data Privacy Policy
We may update this Healthcare Data Privacy Policy when necessary. If changes occur, the revised version will be posted on this page with a new effective date.
Contact Us
If you have questions about this Privacy Policy, please contact us:
Email: info@claimsmed.com
Phone: (713) 893-4773